What I Notice When Someone Arrives in Grief
September 2026 · 4 min read · By Vanessa Chugani

I can usually tell within the first minute whether someone arriving is carrying a loss. There is a particular kind of effort in how they hold themselves, as though letting go even slightly might mean they cannot get back up again.
The effort of arriving
They are careful. They apologise for being two minutes early, or two minutes late. They ask if it is alright to leave their phone where they can see it, in case someone needs them. Underneath the small talk about the drive over, there is a kind of bracing: shoulders set, jaw held, a person still managing everyone around them, including me, right up until the moment they lie down on the table, when something in their face finally stops performing.
I do not rush this part. Some people need five minutes of ordinary conversation before their body will let them stop, and I let them have it rather than treating it as something to get through.
Grief does not arrive the same way twice, so I have learned not to expect tears. Some people are angry, and say so, about a timeline nobody agreed to. Some are practical almost to the point of briskness, listing what still needs doing this week as if grief were another item on it. A few make dark jokes and watch my face to see if that is allowed. It is. My work in the room stays the same regardless of what walks in: quiet, physical, steady, with no agenda for how someone ought to be feeling by the time they sit back up.
What the hour is for
Reiki is rest and support here, not grief counselling, and I would never claim it resolves what someone is carrying. What I can offer, plainly, is an hour where nothing is asked of them. Nobody needs them to explain the loss, manage it, or be further along with it than they actually are, and that is not a small thing to offer someone who has spent weeks being the strong one.
For some clients this is the first appointment of any kind since the funeral. They have already seen family, signed paperwork, gone back to work because the mortgage does not pause for grief. A private session is sometimes the first hour in weeks with no purpose attached to it beyond their own rest, and nobody watching to see how well they are coping.
What changes in the room
It is usually the breathing first, then the shoulders, which drop further than most people expect. Some cry quietly and I keep working without remarking on it. Others fall asleep and apologise for it afterwards, as though sleeping were rude. It isn't. A nervous system that finally has permission to stop holding will often use that permission to rest properly, sometimes for the first time in weeks.
Afterwards people often describe a kind of loosening rather than any change in the loss itself. The tightness across the chest sitting a little further back. A proper night's sleep after several broken ones. Appetite returning, even briefly. I did not cause any of that by design, and grief does not resolve on a table in an hour. What I did was remove the requirement to hold together for sixty minutes, and their body used the space that left.
What I think my job actually is
Grief is one of the more common reasons people find their way to me, alongside the exhaustion and overwhelm I write about in when people tend to come. Early on I used to think I should be doing more for a grieving client: saying the right thing, guiding them toward some kind of release. I have stopped thinking that. Grief is not a fault in someone that needs correcting, and it was never mine to move along.
My job is smaller than that, and I think more useful: to hold an hour where someone does not have to keep themselves together, where they can be exhausted or angry or numb without managing how it looks, and to let that be enough for one afternoon. If that is what you need right now, you are welcome to get in touch and we can find a time.